Frequently asked questions
Which areas do you cover?
We cover Hemel Hempstead and roughly a 30-mile radius around it. That includes Berkhamsted, Tring, Kings Langley, Abbots Langley, Watford, St Albans, Harpenden, Redbourn, Rickmansworth, Chorleywood, Chesham, Amersham, Aylesbury, Dunstable, Luton, Leighton Buzzard, Hatfield, Welwyn Garden City, Hertford, Stevenage, Hitchin, Borehamwood, Radlett, Bushey, Barnet, High Wycombe and Beaconsfield. Use the postcode checker on our Areas page.
When can I contact you?
Our phones are answered 24 hours a day, 7 days a week. Call 0800 933 0519 (freephone), 01234 633158 or 07853 572193, or email heritagedrives@outlook.com.
Is the quote free?
Yes. We offer a free site survey and a free, no-obligation quotation.
Are you insured?
Yes, we're fully insured.
Do you guarantee your work?
Yes, all our work is guaranteed. We'll set out the guarantee terms for your specific job in writing with your quotation.
Do you price match?
Yes. Show us a genuine, like-for-like written quote and we'll aim to match it.
Is there a cooling-off period?
Yes. You have a 14-day cooling-off period after signing.
Who will be on site?
Mike, the owner, runs the jobs and is on site supervising or working alongside the team, as one of our customers mentions in their review.
How accurate is the online cost estimator?
It's only a rough guide based on typical ranges. Every site is different, so your actual price comes from the free survey.
Do I need planning permission for a new driveway?
Usually not, if the surface is permeable or drains onto your own garden (the SuDS rules for front gardens over 5m²). A new dropped kerb needs council approval. Conservation areas and listed buildings may need consent.
Ready for a free, no-obligation quote?
Phones answered 24/7. Fully insured, price match, a 14-day cooling-off period, and all our work is guaranteed.